Terms of Service

These Terms of Service (“Terms”) form a binding agreement between Andrew Chappell, an individual doing business as Cedar & Stone(“Cedar & Stone,” “we,” “us,” or “our”) and the church, ministry, organization, or individual accessing or using our software (“Customer,” “you,” or “your”).

By creating an account, clicking “I agree,” or using the Services, you agree to these Terms. If you are accepting these Terms on behalf of a church or organization, you represent that you have authority to do so.

“Services” means the Cedar & Stone software products you subscribe to, which currently include Ministry OS, Sermon OS, Steeple and Display, together with any other product we make available to you. Each product provides different functionality, and what is available to you depends on your subscription. We may add, remove, or modify products and features over time.

Some products carry their own operational notes or documentation. Where those conflict with these Terms, these Terms govern.

To use the Services, you must:

• Be at least 18 years old, or have parental or guardian consent
• Provide accurate registration information
• Maintain the confidentiality of your account credentials
• Be responsible for all activity that occurs under your account
• Promptly notify us of any unauthorized access at andrew@cedarandstone.io

You may not use the Services if you are barred from doing so under applicable law.

Plans and pricing. Subscriptions are billed monthly or annually. Current pricing is published at cedarandstone.io. Prices may change with 30 days’ notice; existing subscribers keep their current price until the start of the next billing cycle following the change. Where we have offered a founding rate, that rate is held for as long as the subscription remains active, on the terms stated when it was offered.

Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel before renewal.

Refunds. We offer a 30-day money-back guarantee on your first payment, and prorated refunds on annual plans cancelled mid-term. The full terms are on our Refunds & Cancellation page.

Taxes. Prices do not include applicable sales, use, or VAT taxes, which are your responsibility unless we are required by law to collect them.

Payment failure. If a payment fails, we will attempt to charge again over the following days. If payment cannot be collected, your account may be paused. A paused account can still be signed into and its data exported; it cannot be used to create new work. See Refunds & Cancellation for what happens and when.

Ownership. You own all data, content, documents, media, and materials you upload, create, or generate within the Services (“Customer Data”). We claim no ownership over Customer Data.

License to us. You grant us a limited, non-exclusive, royalty-free license to use Customer Data solely to provide, maintain, and improve the Services for you. This license ends when you delete your data or close your account.

Use of AI. Several products use third-party AI infrastructure to power features such as assistants, transcription, summarisation and search. These providers process your queries and content in transit under zero-data-retention terms, meaning your data is not used to train their models and is not retained by them after the response is delivered. The current list of providers is in our Privacy Policy. We may change providers and will update that policy accordingly.

No training on Customer Data. Cedar & Stone does not use Customer Data to train AI models, share Customer Data between churches, or sell Customer Data to any third party.

Backups. While we make commercially reasonable efforts to preserve Customer Data, you remain responsible for maintaining your own copies of anything critical to your operations. We do not guarantee against data loss.

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of the Services
• Resell, sublicense, or commercially exploit the Services without our prior written consent
• Upload content that is illegal, infringing, harassing, defamatory, or violates the rights of others
• Upload content that is sexually explicit, contains hate speech, or depicts violence
• Use the Services to harm minors in any way
• Attempt to circumvent any usage limits, rate limits, or access controls
• Use automated tools such as bots or scrapers in ways not expressly authorized
• Use the Services to develop a competing product
• Impersonate any person or misrepresent your affiliation
• Interfere with the Services' security or integrity

We may suspend or terminate accounts that violate these provisions.

Our IP. The Services, including all software, design, content (excluding Customer Data), branding, and trademarks, are owned by Cedar & Stone and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription period. No other rights are granted.

Feedback. If you provide suggestions, ideas, or feedback about the Services, you grant us a perpetual, royalty-free, worldwide license to use that feedback without obligation to you.

We aim to maintain high availability of the Services but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications at any time, and may temporarily suspend the Services for these purposes. We are not liable for any inconvenience or loss arising from such suspensions.

We may add, modify, or remove features at our discretion. If we make material changes that significantly reduce functionality you depend on, we will provide reasonable notice and, where appropriate, a transition path.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Without limiting the foregoing, Cedar & Stone disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, that the Services will meet your specific requirements, the accuracy or completeness of any AI-generated content, and the accuracy of any biblical, theological, doctrinal, or ministry-related material produced by AI features.

AI-generated content is not a substitute for the judgment of qualified ministry leaders. You are responsible for reviewing and verifying any AI-generated content before relying on or distributing it.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CEDAR & STONE OR ITS OPERATOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY UNDER THESE TERMS, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE GREATER OF (a) THE TOTAL AMOUNT PAID BY CUSTOMER TO CEDAR & STONE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).

This limitation applies regardless of the legal theory on which the claim is based. Some jurisdictions do not allow the limitation of certain damages, so portions of this section may not apply to you.

You agree to defend, indemnify, and hold harmless Cedar & Stone, its operator, and any agents or affiliates from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising out of or relating to your use of the Services, your violation of these Terms, your violation of any third-party right, Customer Data you upload, or any action taken in reliance on AI-generated output.

By you. You may cancel at any time through your account settings or by emailing andrew@cedarandstone.io. Cancellation takes effect at the end of your current billing period.

By us. We may suspend or terminate your access immediately if you violate these Terms, if your account remains unpaid after 30 days, or if we determine in good faith that your use of the Services creates legal, security, or operational risk.

Effect of termination. Upon termination, your right to access the Services ends. We retain your data for 90 days following termination, during which you may export it. After 90 days, we may permanently delete it.

We may update these Terms from time to time. Material changes will be communicated by email to the address on file at least 30 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Monroe County, New York, and the parties consent to personal jurisdiction in those courts.

Notice before suit. Before filing any formal legal action, the parties agree to attempt in good faith to resolve the dispute by written notice to the other party, with at least 30 days for response and resolution.

Entire agreement. These Terms, together with the Privacy Policy and the Refunds & Cancellation page, constitute the entire agreement between you and Cedar & Stone regarding the Services and supersede all prior agreements.

Severability. If any provision is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be construed to give it the maximum lawful effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of our business.

Notices. Notices to Cedar & Stone should be sent to andrew@cedarandstone.io. Notices to you will be sent to the email address on your account.

Force majeure. Neither party is liable for failure to perform due to causes beyond reasonable control, including natural disasters, war, terrorism, government action, internet or utility outages, or third-party service failures.